We're sad to hear you want to cancel your account. Getting a refund will depend on your platform.
If you've subscribed through the Mimo iOS App, only Apple has access to your subscription, which means that you need to request a refund from Apple. For details on how to request a refund from Apple, check out https://support.apple.com/HT204084.
Android and Mimo website
If you've subscribed through the Mimo Android app within the last 48 hours, Google Play has access to your subscription and they can help you to get a refund. For more information about Googe Play refund policies: https://support.google.com/googleplay/answer/2479637?hl=en.
If you have subscribed through the Mimo website or more than 48 hours have passed since your Google Play subscription, we have access to your subscription and, therefore, can take care of it. We issue refunds as part of our 14-day money-back guarantee within 14 days of initially purchasing a subscription. For details, check out https://getmimo.com/terms/. For more information please reach out to us at firstname.lastname@example.org.