Please have a good look around the help desk before contacting us. We're a tiny team and we need every minute we can get for users who really need personal support.
If you have trouble getting your questions answered within the help desk, you can always contact us by submitting a request. We'll be in touch as fast as we can.
Customer support hours are Monday through Friday, from 9:00 AM to 2:00 PM Vienna time (CET).